Shipping & return
Shipping
Order before 21:00 = next business day delivery (NL & BE)
Free shipping on orders over €150
Free shipping applies to countries where standard shipping rates are €25 or lower.
Shipping costs for other destinations will be calculated at checkout.
Delivery
Orders within the Netherlands and Belgium are shipped with PostNL.
All other international orders are shipped with DPD.
Delivery times may vary depending on the destination and carrier.
If your order has not arrived within 5 business days, please contact us at customers@cha-label.com.
Shipping Rates
Free shipping countries (orders over €150)
NL - Netherlands € 8,95
BE - Belgium € 9,95
DE - Germany € 11,95
FR - France € 18,95
UK - United Kingdom € 22,95
GB - United Kingdom € 20,95
AT - Austria € 20,95
DK - Denmark € 17,95
SE - Sweden € 21,95
PL - Poland € 22,95
IE - Ireland € 22,95
HU - Hungary € 20,95
LT - Lithuania € 20,95
LU - Luxembourg € 20,95
Shipping added (no free shipping)
IT - Italy € 25,95
PT - Portugal € 25,95
NO - Norway € 25,95
ES - Spain € 27,95
CH - Switzerland € 28,95
LI - Liechtenstein € 28,95
SK - Slovakia € 30,95
CZ - Czech Republic € 32,95
RO - Romania € 32,95
HR - Croatia € 34,95
BG - Bulgaria € 37,95
GR - Greece € 41,95
FI - Finland € 50,95
LV - Latvia € 50,95
EE - Estonia € 60,95
SI - Slovenia € 60,95
Returns & Exchanges
You can return your order within 14 days of purchase, including the completed return form. You can download the returnform here.
Return Costs
Return shipping costs are at your own expense.
We recommend using a tracked shipping method, as you remain responsible for the return until it has been received.
Once received and approved, your refund will be processed within 14 days via the original payment method.
Return Instructions
Please return items:
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In the original CHA box
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Including product card and tissue paper
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With the completed return form
Returns that do not meet these conditions may not be accepted.
For questions, please contact customers@cha-label.com
Click here for more detailed information about our terms & conditions or click here for our FAQ.